8:50 AM | Welcome to Country
8:50 AM | Opening remarks from the Chair
![](https://pscommsweek.co/wp-content/uploads/2023/02/Opening-Remarks.png)
9:30 AM | Case Study: Tackling misinformation online in the age of “fake news” and alternative facts
![](https://pscommsweek.co/wp-content/uploads/2023/02/Case-Study.png)
11:00 AM | Providing a positive customer service experience to your audiences via your social media strategy
![](https://pscommsweek.co/wp-content/uploads/2023/02/Case-Study-3.png)